PRIVACY POLICY
Last modified: December 6, 2019
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE ALLOWING YOUR CHILD TO USE CONNECTED CAMPS
You and your child’s privacy is important, and we want to make sure you understand what personal information we collect from our users and why. We also want you to know about our practices so that you can make good decisions about how you and your child use Connected Camps. This policy explains what information we collect about you and your child and what we do with it.
This policy applies to all interactions you and your child have with Connected Camps, including when you or your child post content on our forum and interact with our site through widgets. You should review those services websites to learn about the information they collect and how they handle it. In addition to the privacy protections set forth in this policy, we expect that parents will closely monitor their children’s use of Connected Camps and their activity on the interactive portions of our site.
Please read this privacy policy carefully. If you do not want to agree to the terms and conditions set forth below, please do not use Connected Camps. Note that our Privacy Policy is part of our Terms of Service, and by using the site you agree to both.
Children’s Privacy Policy
We believe it is important to keep parents and legal guardians informed about how we collect, use and store personal information from children under the age of 13. While we expect that information regarding your child disclosed in the registration process was provided by you as their parent or legal guardian rather than by the child, it is possible that your child will disclose personal information through their use of Connected Camps.
Information we collect from children and how we collect it
Information we collect directly
We collect information about your child from you at the time of registration. We use this information to create aggregate data about our users that allows us to tailor our services to the appropriate demographic and enhance your child’s experience with Connected Camps. In addition, personal information regarding your child, such as their Minecraft username, is collected and used to enable their participation in Connected Camps and use certain interactive features such as the live chat function of Minecraft.
Children can post directly on our site through our forums and during live game play. Through the interactive functions of Minecraft, your child’s username will appear to other users during game play. Campers also have the option to use the live chat function through which they can interact with other players. It is possible that your child will disclose personal information via the live chat function. We occasionally broadcast streaming video of game play on the publicly accessible sections of our website and archive such videos on our YouTube account, which is also accessible to the general public. Your child’s username and messages may appear in those videos should he or she choose to use the live chat function. Parents should closely monitor their children’s use of Connected Camps and information they post to public forums.
Information we collect indirectly
We may also passively collect information about your child. For example, we may collect certain non-personal information from all visitors to Connected Camps, such as IP address, the date and time of visit, time spent on the site, and type of browser used, the operating system used, and ISP from which the visitor receives Internet access and aggregate information regarding pages that users of the site access or visit. This information may be combined with the personal information that we collect from users.
Tracking activities on the site
When the child is logged in, we track the date and time of general system interactions such as password reset requests. This information is associated with your child’s username and helps us follow these types of actions taken
How we use your child’s personal information
We use children’s usernames to monitor their activity on Connected Camps. We may use non-personal information such as information about the pages visited to improve the design, content and performance of our site, or to analyze site usage and the popularity of certain pages of the site.
We may also match the non-personal information we collect from site visitors (such as pages visited) with the personal information (such as the child’s name and age or other account information). Such combined information is kept confidentially in our secure, internal database.
Connected Camps does not disclose you or your child’s personal data
We will not sell, rent or trade your child’s personal information. We will only share your personal data with your consent, and after letting you know what information will be shared and with whom, unless it is otherwise permitted in this policy.
Anonymous and aggregated information that cannot be linked back to an individual user may be presented in findings by researchers associated with Connected Camps.
Our community guidelines stipulate that children should not share private and identifiable information with one another or communicate with each other outside of our programs without parental permission. All interactions in our servers and classes, including private messaging, are moderated to ensure this. Please understand, however, that we are not able to monitor interactions outside of our programs. For example, participants may have access to Minecraft usernames and each other’s YouTube channels as part of their participation. We encourage parents to stay abreast of children’s online connections both inside and outside of our programs to encourage positive online friendships.
How to request deletion of your child’s information
Because the interactive function of Minecraft is an essential part of the Connected Camps experience, to the only way to prevent displaying your child’s username to other users and to use the live chat function requires that we delete your child’s account. You may choose to delete your child’s Connected Camps account at any time. If you delete your child’s account, your child’s username will no longer be visible to users of the site, and will be deleted from our servers. We will remove your child’s ability to post on our forums upon request.
If you wish to do so, please contact us using the process described in “Contact Us” below. However, please understand that, even after removal, your child’s content may remain viewable in cached and archived pages or by others if a user has copied or stored such content. Moreover, a record your child’s username and content may remain displayed in archived videos posted to our YouTube account. As set forth in our Terms of Service, our current policy is to not grant refunds in the event you choose to remove your child from Connected Camps.
Data Security
We have implemented commercially reasonable safeguards to protect personal information that we collect and store. Despite these precautions, however, no data security safeguards are foolproof. Unauthorized individuals may find ways to obtain personal information from or to access Connected Camps. Please keep in mind that we cannot and do not guarantee that content posted to Connected Camps will not be viewed by unauthorized persons. Any content that you post or allow your child to post is at your own risk.
General Privacy Policy
We also collect personal information to make sure Connected Camps works properly and to improve user experience. This may include using your information for analytical purposes.
Below is a more detailed explanation of the information we collect and use.
Registration information
When you create an account with Connected Camps, you are required to provide your name, a username, password, and email address. Connected Camps stores that information to help identify you when you log in and provide you with appropriate information about our service. You can create a pseudonymous account if you like.
Log data
Log data is certain information that is automatically collected by our systems when you visit Connected Camps, including the URLs you request, your IP address, and information about the device, browser, and operating system you use when accessing our site. This information will be deleted from our servers after 60 days.
We do not collect log information if you visit Connected Camps when you are logged out of your account.
Questionnaire answers
From time to time, we may ask you to respond to questionnaires. We will ask you questions intended to help make Connected Camps better and improve you and your child’s user experience. We may also ask you questions related to the core mission of Connected Camps: how you connect with other people who share similar interests, your mentorship experience, how you find support to pursue your passions, etc. This information will be accessible to researchers associated with Connected Camps, and the anonymized results of the questionnaires may be presented as findings in their academic research.
Cookie policy
Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. Connected Camps sets cookies for authentication purposes.
When you log into your account, Connected Camps will place a cookie for the purpose of creating the session and tracking your log-in status. The cookie contains an encrypted user identifier.
Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of Connected Camps may not function as intended.
This website uses Google AdWords
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Connected Camps website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Data Security
Connected Camps will work to secure information submitted to us by our users. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of this data. You use the service at your own risk, and are responsible for taking reasonable measures to secure your account (such as keeping your password secret).
Changes to This Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be available at connectedcamps.com/privacy/. If we make a material change to this Privacy Policy, we will email you at the email address provided at the time of registration and prominently display a notice on our site.
Contact Us
Connected Camps welcomes questions, concerns, and feedback about this policy. If you have suggestions for us or wish to delete your child’s account, feel free to let us know at support@connectedcamps.com. You may also telephone us at (323) 287-5580 or write us at:
Connected Camps
Attn: President
3415 S Sepulveda Blvd #1100
Los Angeles, CA 90034